If you are also facing problems like Zee5 App not working on your iOS or Android mobile. So don't you worry. In this article, we will answer all your questions that you want to know. Like Why Zee5 App Not Working Today, Why Zee5 Server Down, Blank Screen Freezing, Crashing, Server Error, Connection Error, Or Anything Like That While Using Zee5. And in this article, we will also tell you how to fix these issues.
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Zee5 App is not Working
ZEE5 is an Indian subscription video on-demand and over-the-top streaming service, run by Zee Entertainment Enterprises. It was launched in India on 14 February 2018 with content in 12 languages. The ZEE5 mobile app is available on Web, Android, iOS, Smart TVs, among other devices. ZEE5 claimed 56 million monthly active users in December 2019. This is a mobile application where the users and Subscribers are Able to Search, Find and stream the Content of their choice online for Free. Just like Hotstar, This Application also has Premium Content which can be activated after you subscribe after activating the premium plans. However it is not perfect, It comes with lots of issues, Bugs that users may or may not face. In any case, if you are facing any kind of Zee5 App not Working issue then this post is for you.
This app supports 12 languages including English, Hindi, Bengali, Malayalam, Tamil, Telugu, Kannada, Marathi, Oriya, Bhojpuri, Gujarati, and Punjabi. And Under This app, Users can see 90+ LIVE TV channels in Hindi and English languages. Also, you can enjoy LIVE darshan feeds from Shirdi Sai Baba, Siddhivinayak Temple, and other devotional places.
Why Zee5 App is not Working Today?
There maybe multiples reasons depending on the error you are getting or why Zee5 is not working.
Here are a few-
- The Zee5 server is offline, not reachable, or simply under-maintenance right now.
- Your mobile doesn’t support this app.
- This app is not compatible with the current OS version.
- Required permissions haven’t been provided during installation.
- Some problem with your data connection,
- You are using the wrong login data.
You can fix app-related errors most of the time.
How to Fix Zee5 App not Working?
If you find any of those App related issues you solve them By Following the step-by-step troubleshooting guide you will be able to fix the problem on your own.
Follow this if you are using Android Smartphone or Tablet –
- Confirm that you are using the latest version on your phone.
- Check network connectivity, Confirm that it’s not a Internet related issue.
- You can connect with Z5X Global FZ LLC on Twitter or via mail- [email protected] to see if the server is under-maintance or offline.
- If there is no problem with the server, network, or update you can try resetting Zee5. to do so clear out app cache and data.
- Check on the app store page, that if the other users are facing the same problem. If that’s the case it is most likely a bug.
- Some developers won’t allow APK installation from third-party sources. Uninstall it if you download installed from an unofficial website.
- You can fix login errors by resetting login password.
- Try clearing out app cache & data and restart the device.
this is how anyone can fix this not working issue.
What to do if Zee5 Server is down right now?
here is how to confirm How to fix if Zee5 servers are down?
so you are having server related, for example-
- Can’t establish connection to the server.
- Zee5 servers are temporarily unavailable.
- Can’t connect Zee5 servers today.
- Zee5 is currently under scheduled maintenance.
- Official website is taking too much time to load.
- Screen in-app taking too much time to load.
So if you are having any of these errors mentioned above, chances are its server-related issue.
Here are few of the top normal root of server-related errors-
- Zee5 Scheduled Maintenance: Z5X Global FZ LLC might already announced about the scheduled maintenance already. App users can Review your recent push notifications, emails, and Z5X Global FZ LLC tweets to confirm it is the case.
- Server Down: Those are kind of not expected errors. It mostly faced by large number of users at the same time.
- Internet connection problem: The issue can be not linked to the Host at all. It can be related to your Internet connectivity. Check your network to confirm this.
Zee5 not opening
The Zee5 not opening problem might be caused by one of the following reasons-
- Compatibility issues: Zee5 mobile app might has compatibility issue with your smartphone.
- APK downloaded from other sources: You may probably download Zee5 APK/App from an unauthorized source instead of the official app store.
- App needed update: You probably have the older version of thisapp.
Unable to login on Zee5
If you are unable to sign in or sign up on login page, it could be because of one of the following reasons-
- Wrong Password or Username: It is the most probable reason why you can’t sign in. Check again your login information. If you are not sure you can forget your password by forgot password link.
- Servers are down: The problem maybe not be with password at all, but maybe the servers are down right now.
- In-App glitches: There might be a bug in application due to which you are can’t log in into account.
- Account suspention: Another possible scenario is your account might be suspended. Users can Confirm this by communicating customer support.
Getting/Having/Fix Zee5 Network/connection/Server error
Network-related glitches are one of the most probable reasons of Zee5 app not working error.
It maybe appearing due to these following reasons-
- Internet connection problem: This wouldappear normally if user have weak internet connection or no internet at all.
- Server Down: Make sure that servers aren’t down right now or under-maintenance.In these cases, you have to wait till it fixed.
If problem is due to users internet network you can fix it by switching to a different network.
Zee5 stopped working after update
The Zee5 stopped working after last update affect a very large number of users.
If the app stopped working on your device after the last update , here is fixes you can try-
If stopped working after app update
Once in a while the bigger updates cause app to crashing for some devices.
A users can, roll back to the previously installed or wait for the developers to update again the app with bug fixes.
if stopped working after OS update
The update that is made by developers isn’t the only reason behind it.
In some cases applications stopped working after the Mobile OS updates.
If that’s the case wait till Z5X Global FZ LLC launch a new version.
Showing White/Blank screen
Here are few of the main reasons why this app screens are stuck on loading and you are getting blank screen while trying to access Zee5-
- There could be a something wrong to user’s internet connection.
- Server is not reachable at currently.
- There maybe a glitch in the recent version of the app, which is not fixed during development.
in case White/Blank screen isn’t caused by a bug you can Check your network connection to see if the error is not related to your data connection.
Zee5 freezing
Is the screen is freezing when you try to use certain features on this ENTERTAINMENT application?
If Zee5 Constantly freezing this might be because of one of the following reasons-
- It could be memory-related issue. Check if you have enough storage.
- VPN, and Proxy also causes the issue, turn off the VPN if that’s the culprit behind it.
- It might be a bug in the app.
Zee5 App Customer Care
There is no Zee App customer Care number is available however you can still contact them via Email or Fill up the customer support form.
Here is how to contact customer support –
- Support Email Address – [email protected].
- Customer Support form– https://www.zee5.com/help
FAQ’s
Why is ZEE5 Subscription not working?
Premium users are able to access the premium features once they subscribed to the paid plans. If for some reason you can not access it, the first thing you have to do is see that if the subscription status is active or not.
How do I clear the app cache on ZEE5?
Tap and hold the app icon till you see the setting option pop-up. In the app, settings navigate to the storage. There you will see the option to clear the app cache and data.
Where do I complain if I have a problem with this app?
If you have any questions regarding the mobile application you can contact the app developer via mail: [email protected].
Why I am seeing 204 sorry this content is not available?
This error generally appears due to network and connectivity issues. Check your internet connection and take every steps to fix the problem.