Understanding Dynata’s Calls: Legitimate, Not a Scam, and How to Handle Them

Dealing with Dynata's phone calls might be a bit bothersome, but rest assured, they are a legitimate company and not scammers. So, should you give them a chance and listen to what they have to say?

Have you recently received a call from someone representing Dynata? Perhaps they asked you a series of questions and explained they wanted your opinion as part of a survey. If you're still uncertain about their intentions and fear they might be scammers, let's clarify that they are indeed a legitimate organization.

Why do they call you, and what are the chances of such calls being scams? Moreover, is there a way to stop receiving these calls?

A Quick Overview of Dynata

Dynata stands among the world's leading providers of first-party data. Its journey began as e-Rewards Services in 1999 and underwent several mergers and acquisitions over the last two decades. Finally, in 2018, the company became known as Dynata.

As a research company, Dynata's primary objective is to assist brands and companies in understanding their customers' behavior. They collect valuable data through surveys, which helps their clients improve their business strategies and gain deeper insights into the market.

Why Does Dynata Reach Out to You?

Dynata contacts you because they want you to participate in their research. The nature of the calls can vary widely, ranging from specific product or service surveys to inquiries about your voting preferences. However, it's important to note that they won't attempt to sell you anything during these calls.

Does Dynata Compensate Survey Participants?

Upon checking Dynata's official website, we couldn't find any mention of rewards for survey participants. Some recent Trustpilot reviews suggest that surveys promise rewards, but participants don't always receive them. Although there are rare instances of individuals receiving gift cards after completing a survey, such cases seem to be scarce, and rewards are not guaranteed.

What Are People Saying About Dynata?

Despite having an impressive mission statement and reputable clients like Amazon, Spotify, and Nestle, Dynata's Trustpilot rating remains subpar. Reviewers have voiced several complaints, including:

• Continuous contact even after opting out of the survey.
• Lengthy survey completion times, sometimes exceeding an hour.
• After-hours or late-night calls from the company.
• Consistent calls despite being on the no-contact list.

Considering the largely negative feedback on Trustpilot, it raises the question of whether participating in their surveys is worth your time.

Should You Participate in Dynata Surveys?

Participating in Dynata surveys is entirely optional, but it provides an opportunity to make a difference. If you have experience with the products or services they inquire about, sharing your likes and dislikes can help shape future brand strategies and product improvements.

However, it's best to avoid participating in surveys if you lack knowledge about the subject, or if the questions become too personal and make you uncomfortable sharing private information.

Can Dynata Calls Be Scams?

Dynata, as a reputable company with a long history, is undeniably legitimate. However, their widespread reach makes it possible for scammers to exploit their name when contacting people. To identify scam calls, consider the following tips:

• Dynata representatives will never ask for sensitive personal information, such as social security numbers or credit card details. Any request for such information could be a scam.
• While Dynata representatives respect your choice not to answer certain questions, scammers may persist in extracting information regardless of your consent.
• Dynata representatives will not seek remote access to your device, unlike scammers who may attempt to test a product live in front of you.
• Dynata does not engage in selling products or services directly to you. Beware of anyone claiming to represent Dynata while offering products or services for purchase.
• Dynata does not charge for taking surveys. If asked to pay a fee for your feedback to count, it's likely a scam.

If you receive a suspected scam call, report it to the company for necessary legal action. You can also verify the caller's identity using reverse phone lookup services.

How Can You Stop Receiving Calls From Dynata?

If you find Dynata's calls bothersome or wish to opt out of their research, you can inform them of your preference not to be contacted. For North American residents, call 1-833-757-1746, and for those outside North America, call 1-801-341-0764 to add your number to their no-contact list. According to Dynata, your contact information will be removed, and you won't receive further calls.

However, some customer reviews indicate that Dynata might still call individuals even after they opt out. In such cases, you can contact them again and ask them to recheck if your number has been added. If the calls persist, consider blocking the number on your Android or iOS device.

Taking Part in Dynata Research or Opting Out

Receiving a call from Dynata for the first time might raise suspicions of a sales pitch. However, understanding their genuine purpose and why they contact you can help you decide whether to participate in their research. Additionally, the provided tips can help you differentiate between a scammer and an official Dynata representative, protecting you from deception.