Owlet app is very important for those who have children at home. Because this app will help you to easily keep track of your child's activities. The app will also give sleep patterns for your baby, it will give you tips on how to take better care of the newborn. But for some time many users are facing the issue of Owlet app not working 2021. If Owlet app is not working on your phone? Or you are facing problems related to camera, live reading, smart sock, base station connection, app opening and crashing. So today in this guide we will explain some steps to solve Ovlet app not working 2021 problem. But you are requested to read this article till the end.
What Is An Owlet App?
If you have small children in your house, then this app works as a caretaker for you. This app helps you to keep track of your child's every move easily. And the most surprising thing is that it has incredible features like checking your baby's heat and oxygen level with the app. Owlet care products are available with high-tech gadgets for toddlers and babies. With the high definition screen, you can monitor your baby even at home. The Owlette Cam has a smartphone-connected two-way audio feature. The app will also give a sleeping pattern for your baby. It will give you tips on how to take better care of your newborn. For all the working parents, this app will prove to be very helpful.
Owlet App Not Working 2021
With this Android and iOS mobile application, you can access compatible products like Smart Sock and Owlet cam live on your phone.
However, sometimes, for some users, the Owlet app does not work properly.
For example, numerous users complained that-
- This is not connecting to the Baby cam and Smart sock.
- Unable to connect to the WiFi.
- The app is not opening, Crashing when try to open it.
- It is not connecting to the base station.
- Says connecting for a long time but not connect.
- Having issues, Server errors, and other network-related issues.
- If you are also facing Owlet app not working error, you’ll find this post helpful.
Owlet App not showing reading
This is the error where You would see Dashes instead of living reading below the heart rate section.
The possible reason why you are facing this error-
- The Base station could be disconnected from the internet.
- Sock may be disconnected from the base station.
- Sock is attempting to get a reliable reading.
Due to any of those reasons the Owlet App not showing you reading.
If you are having this issue, here is a possible solution to fix this-
- First, on the Base station on the left side make sure that small green light is lit up. If it is not then you have to connect your base station to WiFi.
- You’ll also need to check that the small light on the bottom right side is also light up. This might indicate that sock and base station are connected. if it is not then reconnect the sock and base station.
- Review the size of the smart sock. Make sure that sock fits snugly.
- Sensors should be centered in the windows of the sock.
- Check that the round head of the electronic is inserted to the sock and in place.
Hopefully, if you follow the steps correctly, you will be able to see Live reading again.
Owlet app not connecting to the camera
You may see the error codes while setup Baby cam or you might be seing the spinning circle with Connecting or loading, but even after a long wait, it’ll still not connect.
If the Owlet app not connecting to the camera, Here is what you can do to fix it-
- Make sure that the Cam has the power. Also, make sure that status lights are on.
- If the status lights are off unplug the cam and plug it back in.
- In case of status lights are blinking blue it means WiFi isn’t connected. Check and fix the WiFi connection.
- If the Status lights are solidly blue or purple you have to Force-Close the Owlet and relaunch it again, check if this fixes the problem.
- In case the lights are solid red you have to force close the app and all devices. Wait till all lights turn blue and relaunch the app.
Few other things that you have to not that the-
- Your WiFi upload speed should be more than 2.0 MBPS for dedicated resources to work efficiently.
- It goes without saying but you should always use the latest version.
- The Wi-Fi network that you are using should be a 2.4GHz AP band. 5 GHz AP band is not supported.
The app failed to connect to the owlet sock
IF the owlet app is unable to connect to the sock that simply means that your smart sock isn’t paired with the base station.
So, you have to pair the owlet smart sock to the base station.
Here is how to pair them-
- Plug your smart sock into the base station and that station to the wall.
- If you have more than one unit, instead of plugging them at the same time, set up one at a time. Once one is registered, to the same with the another.
- If the owlet app is open on any device force close it before continuing.
- Flip the base station over a down press the small rectangle button 3 times quickly. The button should be pressed 3 times within 3 seconds.
- You’ll hear a beep. Once you heard the beep press the big round button 2 times. It should be pressed within 2 seconds.
- You’ll hear the beep again.
Now, wait till 2 to 3 minutes before opening Owlet app and try to connect it to the sock.
Owlet app won’t connect to the base station
If the Owlet app is not connecting to the base station, a few of the possible reasons behind it might be Wi-Fi is disconnected from the base station.
If Wi-Fi is disconnected from the base it is because of one of the following causes-
- There is some kind of disruption to your home WiFi.
- The Base station may be out of the range on the internet router.
- Your Internet maybe not working properly.
- The app may be showing incorrect status.
Here is what you can do to fix this error-
App Showing incorrect Status
If you are sure the Base station is connected to WiFi but the app is showing incorrect status, here is how you can fix this-
- Tap the Owlet app icon and hold it till you see settings.
- Choose storage setting.
- Clear out app cache and history.
- Reboot your phone.
- And login again in the app
- Now try to connect the base station.
The base station is not connected to WiFi
- Check the lights on your WiFi and do the same of the Base station to make sure they are connected.
- If they are not connected, connect them.
- Check if you can use the internet on other devices.
- If you can use the internet and the Base station is connected to WiFi you have to reset your WiFi router.
Owlet app history not working
If you connect the app to the smart sock the Live reading will start and you can see it on your mobile phone screen.
Along with the live reading, this app also offers you Reading history which you can check at any time by switching to the history tab.
If the sock is connected, and you are getting live reading this issue should not appear to you.
It happens, it is most likely server related error.
In case of server down, maintenance, glitch, or bugs the best you can do is wait till the issue is resolved.
Owlet app won’t open: Crashing on Startup
Some users are having issues where they can’t open the app.
Like if they tap on the app icon and nothing happens.
In some cases app opens and instantly crases.
Some of the most common causes of this error might be-
- Your phone is not compatible with the app.
- You download the Owlet Apk file from the internet which is again not compatible with your device.
- You are using a very-very old version which is no longer supported.
Owlet requires Android 7.0 and for iOS, you need iOS 13.0 or later on both iPhone and iPod touch.
So if you are sure that your phone is compatible, here is what you can do to fix the Owlet app crashing–
- Uninstall the App in case you installed it from any other source besides Official app stores.
- Update the app if there is the latest update available.
- Sometimes this may appear if the app data is corrupted. In that case, you have to clear out cache and app data.
- Once you clear cache and app data reboot your phone and try to use this app again.
How To Fix The Owlet App Not Working Problem?
1. You need to check if you have a proper internet connection. The user should have the same internet connection to avoid any mishaps.
- Firstly, forget all the network connections in your mobile phone
- Connect the base station to a wifi network
- Now connect your phones to the same network as well
- Register your account in the app.
2. Sometimes, this app does not detect the base station. You need to disconnect the base from the power source, wait for a few minutes, and connect again.
- If your base station is not connected to the device, unplug it from the source
- Please wait for a few minutes and plug it back
- Open the app and check if you connect to the base station
3. Close the app and restart the phone. You need first to exit the application and close it.
Follow the steps to solve the issue
- Double click your home button to see the list of apps opened on your device
- You can see all the apps you have opened. Swipe until you see the Owlet app.
- Select the app and then swipe up to close
- You should wait for atleast three minutes and open the app again.
These are some steps to resolve; even if the app still doesn't work, you need to contact the help centre to get permanent solutions.