Orangetheory App Not Working – [Complete Guide Step By Step]

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Orangetheory App Not Working
Orangetheory App Not Working

If you are also a user of Orange Theory app and facing any problem while using it then this article is absolutely for you. In this article we will also explain why Orange Theory app not working. So let's move on to the solution. you just have to stick with us for this

Orange Theory App Not Working

We started researching this topic as soon as we received a complaint because we noticed that many people are having problems with their Orange Theory app. In this article, we will discuss how to fix Orange Theory not working error. We will also share some tips which can be very helpful if you are also facing similar problems.

How to Fix Orange Theory App Not Working Issue?

If you are also facing this problem then you can check the following solutions to solve it. Before you use this app, please check whether you are using the correct login credentials or whether the account is banned or not. Try the following steps to fix Orange Theory app problem.

Orange Theory App Not Working: Screen / White Screen (Blank Screen) Issue

It has been seen many times that while using many apps, we may face some problems. Mostly it is a temporary problem that we can fix and use the app further.

So, now let’s talk about the problem of black screen / white screen. You can fix the problem by following the guide given below. When you open an app you may see a black screen and then the app may crash with or without notifications. Follow the steps to fix the issue.

  1. It might be a temporary loading issue. You can click on the recent app menu on your mobile. Then close the app and open it again. The issue might have been fixed.
  2. In your android phone try a hard reboot, then press and hold down the Home+Power buttons for 10 secs. Then release the buttons and hold the Power button until the screen turns on. Now open the app it might work properly.
  3. If you are still facing the problem even after trying the above steps, you can wait till your battery drains and turn it off. Then charge your phone and press the power button.

Orange Theory App Not Working: Loading Error / Server Error / Connection Error

If you are facing load issues while opening the Orange Theory App, it could be that the app’s servers are down. So try to open the app after some time. Next case, you should check whether the wifi/ mob data is working properly. In the last case, in case too many users are using the app at the same time, the load will increase. So try after some time.

If there is a login issue or account issue in Orange Theory App, then the steps to fix it are given below.

Step 1: The server may be down so it may cause login/account issues.

Step 2: The wifi/ mob data is working properly.

Step 3: Check the login credentials. 

Step 4: Check if your account is banned or deactivated.

Orange Theory App Not Working: Installation Issues

If there are installation issues in Orange Theory App, the steps to fix them are given below.

Step 1: First, check the wifi/data connection 

Step 2: Check the mobile storage space

Step 3: Check whether the app you're trying to install supports the android version

Orange Theory App Not Working: Check if App Notifications are Working Properly

Sometimes this problem can also arise when we do not receive app notifications for some reason. You can try the following steps to fix the problem.

Step 1: First, open the Orange Theory App>Notifications, then check whether the notification is enabled or not. In case it is not enabled, kindly enable it.

Step 2: If you don't receive alert sounds, crosscheck whether you have muted the app notification sounds.

Orange Theory App Not Working: Audio/video loading problem

If you are facing a problem in loading Audio/Video with Orange Theory App then you can follow the steps given below.

Step 1: First you need to check the mobile volume in case you have an audio issue. Use headphones and find out whether the issue is with the app or speakers.

Step 2: The video loading problem might cause due to poor internet connectivity.

Other Reasons Behind The Error:

Sometimes there may be issues that are beyond our understanding. For example, there could be an error in the app itself. There may be a bug in the code that is causing the problem. Or maybe you haven't installed the app properly. Whatever the reason, you need to find out what is actually causing the problem.

You have to go through each of the above points carefully and make sure that none of them apply to you. If you still can't figure out what went wrong, you can talk to their support team

Last Minute Thoughts

Orange theory app doesn't work properly maybe the developers were aware of this issue. So they added an option called "Connect Offline". You can access this feature from the Settings page.

After enabling this setting the app will automatically download the workout plan and start working offline. Once you've finished this process, you can sync the data back online and continue with your training session.


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