How To Fix PS4 WS-37337-3 Error (Updated 2021)

Are you also troubled by PS4 WS-37337-3 error? If yes, then in this article, we will tell you what this error means and what you can do to resolve it.

What does PS4 error code WS-37337-3 mean?

Many people have PlayStation 4 not allowed access to their PlayStation Network and they face the problem of WS-37337-3 error, if this is happening to you too, it means that your PSN account has been suspended has gone. The full error message should say: "Access to PlayStation Network by this account has been restricted or temporarily suspended. (WS-37337-3)" or "Access to PlayStation Network by this account has been temporarily suspended due to policy violations." An email with more details will be sent to this account's email address. See also the PlayStation Network Terms of Service and User Agreement. (WS-37337-3)."

For your information, let us tell you that a restricted or suspended PSN account is not allowed to access PlayStation Network or use its products and services. Games, items, and other digital content you paid for will also be unusable.

The exact time frame of the suspension depends on the severity of the violation, so you'll need to check your email to find out. Sony sends you an email to notify you of the suspension of your account as well as the exact duration of the suspension.

Causes of WS-37337-3 error code on PS4

There are two major reasons why your PSN account may be temporarily suspended. If you are experiencing the WS-37337-3 error, it must be due to either one of these things:

Violation of PlayStation Network ToS (Terms of Service) or CoC (Code of Conduct).

The first thing you need to keep in mind is that when signing up for a PlayStation Network account, you'll need to agree to abide by what's called the Terms of Service set by Sony. We know not everyone has the time or will to read all of the PSN ToS statutes, but that doesn't mean you apologize for violating them. Sony takes violations of its Terms of Service seriously, so if you violate any of the terms, even if you do not intend to, your account may be subject to a temporary or permanent ban.

If the problem is complex enough, console restrictions may also be applied. If your PS4 console is restricted, you cannot use it to access the PlayStation Network using any PSN account.

It should be noted that the ToS here also includes the Community Code of Conduct (CoC) and any violation of the CoC may result in a ban or suspension. For example, if you have been reported for bullying or harassing another player, this could be grounds for suspending or banning your account. Repeated violations of the ToS or CoC may eventually result in a console ban.

Failure to pay due to issues with your bank.

You PlayStation account may be temporarily suspended if there’s a pending payment that has not been completed yet. Sony does not tolerate late payments for transactions or subscriptions. If you cannot use PlayStation Network due to WS-37337-3 error message, make sure to check if you owed Sony something by checking your bank.

Sony suspects fraud.

If Sony detects a possible account take-over, or an unusual purchase, they may temporarily suspend the account so they can investigate.

How to fix PS4 WS-37337-3 error?

If your PlayStation Network has become inaccessible and you have the WS-37337-3, these steps may help in shedding light to the problem:

Check your email.

Sony will send an email if they decide to ban or suspend an account or console. Make sure that you check the email associated with your PSN account for more details.

If you can’t find any email from Sony in your inbox, check your other folders like Spam folder. If you’re positive that there’ no email from them at all, you can contact the Sony support team.

Review possible violations of ToS or CoC.

Although the email notification from Sony should give out the information about your account ban or suspension, you can also opt to review the PlayStation ToS and the included CoC so you’ll know the specifics of your violation.

Check your bank.

If you think that you did not violate the ToS or CoC, it’s possible that you may have an issue with your payment option. This can happen if you stopped your bank from forwarding payments to Sony PSN account, or if your payment option does not have the necessary funds.

Log into your account on another device.

You can double check if you simply have a log in issue with your account by logging into it using another device. Try to see if you can log in using a mobile device or another PS4. If you can access the PlayStation Network on your phone or another console, simply log out of your account on your main PS4, then sign back in.

Contact PlayStation support team.

All account and console bans and suspensions are final and cannot be appealed. However, if your account suspension is due to an unpaid transaction or subscription, you can contact them to settle the debt.

You also need to contact Sony if you suspect that your account has been hacked or used for unauthorized purchase.

Make sure you get hold of a Sony representative before asking for a refund for any charges you do not recognize. Many people try to contact Sony to request a refund for unauthorized purchases or payments, which can lead to temporary account suspension.

Why did my ps4 account get banned?

A chargeback, or payment reversal, occurs when a financial institution cancels an existing payment upon your request. If you have made a purchase on PlayStation™Network and reversed the payment, the account will be suspended until the charges are resolved.

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