Are you troubled by error SU-42118-6 on your PS4? If yes then don't panic. The solution to this problem is not easy, but we will tell you in this article how to solve this problem.
Ps4 Error Su-42118-6
Before finding a solution for the SU-42118-6 error on PS4, we should find out why the SU-42118-6 error occurs on PS4? SU-42118-6 has been one of the hard to fix error codes in PlayStation 4 over the years. For many people, this error indicates a serious hardware malfunction that requires the console to be opened and even repaired. This is because the SU-42118-6 may be a sign that the console is not detecting the Blu-ray drive because of a broken BD-ROM ribbon connection, or hard disk drive.
Some people also told us that they experienced the SU-42118-6 turning on and off, this could be a sign of a bad or broken ribbon connector for the Blu-ray drive, or triggered randomly due to a software glitch. There may be an error made.
Should any of these situations happen to you, you may need to fix the SU-42118-6 error on PS4 by replacing the BD-ROM ribbon connection, or the entire hard disk drive assembly. If you’re lucky and the error is triggered by the system due to a glitch, a factory reset may help.
How to fix PS4 SU-42118-6 error?
SU-42118-6 may be a serious problem but it doesn’t mean that you’re totally helpless when you experience it. Below are the solutions that you can do to get rid of the SU-42118-6 error on your PS4. We’ll show you some of the software troubleshooting steps that you can do before you seek the help of a professional in fixing the error.
Solution #1: Reboot your PS4.
For some users, SU-42118-6 error may only happen from time to time, which may suggest that there’s something in the software that triggers it. It’s highly unusual for a PS4 to be doing this when it’s working normally so getting the SU-42118-6 out of the blue is definitely a bad sign. However, you can still try to see if the error goes away on its own if you refresh the system by rebooting it. To do that, simply press the power button for 12 seconds and restart it.
Solution #2: Try updating system software.
Whether you have an issue or not, it’s always a good idea to ensure that the software environment is fully updated. Connect your PS4 to the internet and check if there’s any system software that you can install at the moment.
Solution #3: Factory reset via Safe Mode.
Some PS4 users were able to fix error SU-42118-6 by wiping their console through a factory reset. Before you perform a reset, be sure back up your saved data or game progress to avoid losing them.
NOTE: If the error SU-42118-6 started showing up after you disassembled your PS4, it’s possible that you may not have done the BD-ROM ribbon connection properly. You can skip the factory reset and simply check if there’s a broken ribbon connector.
Solution #4: Check for a broken ribbon connector.
If a factory reset did not help at all, and the same error code continues to show after your console does a restart loop, you can open the console yourself and see if the ribbon connector is damaged, disconnected, or needs a replacement.
Solution #5: Get professional help.
If you have no idea how to open the console, or how to identify the right hardware component, bring your console to the nearest Sony Repair Service Center or to a third party service store.
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Ps4 Error Su-42118-6 Fix - FAQs
1. What is Ps4 Su-42118-6?
Su-42118-6 is a system software update error. But not the software error.
2. Does it take a longer time to fix this error?
Ps4 error Su-42118-6 doesn’t take a long time. You can easily fix this error in a few minutes.
3. Is it important to update your console?
Whenever the console release, you must update it properly. An un-updated console also leads to the error.
4. Should we have to replace the damaged components?
You should always check your cables. If it is damaged you need to change it immediately. Or else you can use your console properly.
5. Do all Ps4 users are facing error Su-42118-6?
The answer can be “yes” if you didn’t update your console then you will end up facing this error.
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