How to fix PC Shutting Down or Restarting Overwatch 2

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PC Shutting Down or Restarting Overwatch 2
PC Shutting Down or Restarting Overwatch 2

Does this also happen to you when you are trying to run Overwatch 2 and your computer shuts down or restarts? It’s been a week since OW2 was released. For information, let us tell you that Blizzard is slowly stamping out all the bugs, server problems and other glitches. However, in that process, as it usually goes in programming, some other bugs inevitably emerge. The newest such problem is related to the PC version of the game. In this guide, we explain why is your PC restarting or shutting down when you try to play Overwatch 2, and explore some possibilities to fix this issue.

PC Shutting Down or Restarting Overwatch 2

As we all know OW2 got updated recently, and since then many players have started reporting about Overwatch 2 issue of their PC restarting automatically or shut down completely. This is a very worrying issue, because turning off your hardware without your input is never a good sign, especially when it’s happening when you’re trying to play a video game. So, why is this happening? And, can it be fixed or bypassed? Here’s what we know.

As reported by several players, the problem started on Monday and players started reporting it on the Battle.net forums and Reddit. And, the good news is that Blizzard is well aware of this issue. They are currently investigating why is this happening. The bad news is that, at the time of writing, it hasn’t yet been fixed.

If you are facing problems with your PC shutting down while running Overwatch 2, the best thing you can do right now is to visit this official forum thread, and post your DXDIAG. Blizzard is still working on figuring out what’s causing the problem. This will help the developers to investigate the problem and expedite the fixing process. See below how to do it:

  1. Press Windows Key + R.
  2. In the Run window type dxdiag and press Enter.
  3. In the DirectX window, click Save All Information.
  4. Name the file “dxdiag” and save it to your Desktop. Open the new dxdiag file with Notepad.
  5. In the posting section hit the </> button for “Preformatted text” then paste (Ctrl+V) the DXDIAG contents.

We hope that Blizzard will be able to quickly identify and fix the problem. We will be sure to update the article as we get more information.


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