Diablo Immortal is a free-to-play video game in the Diablo series, designed primarily for mobile devices. The massively multiplayer online action role-playing game takes place between the events of Diablo II and Diablo III. Developed by Blizzard Entertainment and NetEase, it was announced in late 2018 and was released on Android, iOS on June 2, 2022, with a beta release for Windows on the same date. While Diablo Immortal was originally envisioned as a mobile game, it has since been expanded to include the PC and the aforementioned Android and iOS devices. And, like many other games of its type, it also features cross-play progression. This means that you can play the same character with the same game, level, and loot progress from one gaming device to another. But it seems that this feature isn’t working correctly as intended for some players. But is there a fix for this Diablo Immortal Cross Progression issue? We’re here to explain what you can do to resolve this and enable cross-progression in DI.
How to Fix Diablo Immortal Cross Progression
If we talk about the issue, that is, when players install Diablo Immortal on another platform from the one they were originally playing it on, they seemingly have to “start over” with a new, unleveled character, instead of continuing with their old one. But why is this happening? Surely the actual progress is saved on your Battle.net account, and should carry over no matter what you are playing the game on? Well, as it turns out, this isn’t the way it works in Diablo Immortal. At least, not completely.
The solution is, all you really need to do for this to work is log in to the exact same server that you played the game on your old device. If you do not remember the exact server name, you will need to log in to your old device to check and then log in to the same one on your new device. This should fix this issue.
What To Do in Diablo Immortal if Your Old Server Isn’t Appearing on the Server List?
There are also some cases, when you start playing on a new device, you won't be able to find your old server. Then you need to select your region again. This will cause the server list to be reloaded and then you will be able to select the correct one.
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