Geeni App Not Working

The Geeni App was developed by Mercury Innovation LLC and has followed the trends in electronic accessory and technology to provide us with the best Geeni App. Smart city people are confused why their Geeni app is not working. We are going to give detailed information about Geeni app not working problem in this article. You just have to stay with us till the end.

Geeni App

Before going through the Geeni App troubleshooting let's tell you a little about the Geeni App, as a lot of readers may not know about this app, Mercury Innovation wanted people to find them affordable without compromising on taste or design. Be at the forefront by providing products. So he created an app called Geeni App. For many people, intelligent home technology can seem too intimidating. So, don't worry guys, because Geeni app is here to make your work easy. Having been introduced, it now has millions of users, and is a highly-rated friendly app and completely dedicated to support 7 days a week. The affordable price makes it more attractive. Mercury Innovation's smart products make this easy without any fussy central hubs or expensive services and fees. You can plugin and connect to your existing 2.4 GHz Wi-Fi. Using the Geeni app, you can turn on your kitchen lights, set the AC on a timer and check who's at the door from anywhere. To know more about Geeni app not working, scroll down and read this article till the end.

The Geeni app became so popular in a few days that the Geeni application is considered one of the best innovations that people can get, and moreover, it is not only associated with a device, but also with manufacturers and smart devices. Connected with a large range of devices. It is one of the universal smart home applications that can control everything in our home. The best features of this app are Alexa compatibility, IFTTT compatibility and more. If you are looking for a convenient smart home experience using an application, then you should definitely buy this Geeni app. It works perfectly, and there are no errors or bugs in this app. However, if you are facing some issues and the application is not working properly then in the below details we have told you how to fix Geeni app.

Why is my Geeni not working?

Geeni bulb cannot connect to Wi-Fi network. Make sure you entered the correct Wi-Fi password during the Wi-Fi setup. Check whether there are any Internet connection problems. If the Wi-Fi signal is too weak, reset your Wi-Fi router and try again.

How To Fix Geeni App Not Working Issue?

Check your Internet connection

The Geeni app needs an internet connection, and if your internet is not working properly, or some connection issues or your internet is so slow, then you may face some issues with the Geeni app. Ensure that the MAC filtering is turned off, and you should run your router at 2.4Ghz instead of 5Ghz for good connectivity with the Geeni app. After fixing these up, you can resume using the Geeni application again. If you change any settings in the router, then make sure to restart it again before using the Geeni app.

Disable your VPN

The Geeni app might not work properly with a VPN application, and it can be a problem for you if you are using one. If you have a VPN enabled on your router for proxy settings, then you should disable that in order to make your Geeni app work. Make sure to disable VPN on all of your smart devices.

Re-install the app

There might be some errors on the app, or the version you are currently using might be outdated. These reasons may also cause issues with the Geeni app. So you need to re-installing the Geeni app first to resolve these kinds of problems. Re-installing the app will allow you to download the latest version of the Geeni application.

How do you reset a Geeni app?

Open the Geeni app & Go to profile.

Select the 'settings' button.
Select clear cache.
2nd Method. Open settings app in your smartphone. Select the apps tab. Find Geeni app. Select storage. Select clear cache.

Why does Geeni say my device is offline?

If the app says "Device Offline" then: Please check your Wi-Fi router if online and in range. Check if you have the latest Geeni functionality by clicking “Check for firmware update” in your device settings. For better result, you are able to remove the device, restart the Geeni product and set up again.

How do I update Geeni app?

To check the firmware update for Geeni devices in the Geeni App, follow the below instructions:

From your main device list, click on one of the devices whose firmware you want to be updated.
Press the “…” button on the top right corner for advanced settings.
Now click on 'check for firmware update'.

Why is my Geeni plug not connecting?

You can reset the Geeni Smart Outdoor Plug in two modes : 1) Reset one time (press and hold) to reach Easy mode (Fast blinking blue, 2x per second). 2) Reset again (press and hold) to reach AP Mode (Slow blinking blue, every 3 seconds).