Facetime the video calling app on iOS is something that all iPhone users make use of. Sometimes Facetime Not Working On Iphone is an issue that many have faced , Find out Why Is Facetime Not Working On My Iphone and the fix for Facetime Not Working On Iphone
Facetime Not Working On IPhone
Facetime is an app offered by iOS on iPhone, iPad and iPod. This is an extremely useful app especially in the current situation wherein all are stuck in lockdown and the only way of meeting people is via video calls which is facilitated by Facetime. Facetime Not Working On IPhone is an issue that can sometimes arise in an app that otherwise has no complaints. The issue of Facetime not working is sure to raise a number of questions amongst the users of iPhone: why is Facetime not working on my iPhone, why is my Facetime not working. In fact such questions of why is Facetime not working on my iPhone and why Facetime not working comes as no surprise because when there an issue any issue for that matter and Facetime not working on iPhone in this case will make people wonder if the issue is with their phone and the affected would look to solve the issue as quick as possible. Thus , the search for why is Facetime not working on my iPhone when faced with Facetime not working on iPhone.
How To Call using Facetime on an IPhone?
- On your iPhone open Contacts
- Once Contacts is open, select the person to whom you want to make a Facetime call
- When this person’s contacts open you will see the option of Facetime and normal call
- Select Facetime.
- Again in Facetime you will see the option of audio-only call and Video Call button select the option that you wish to do.
Why Is Facetime Not Working On My IPhone?
When someone is faced with the problem of Facetime not working they would want to know why such a problem arises and thus they search for Why Is Facetime Not Working On My IPhone. There are a few reasons why there could be an issue with iPhone Facetime not working. If you were also facing with the issue of Facetime not working on iPhone and were looking for why my Facetime not working you have come to the right place as this article will give you the reason as to why Facetime not working. Given below are some of the reasons as to why Is Facetime Not Working On My IPhone
- Facetime audio or Facetime video may not be available in your country
- Facetime audio or Facetime video may not come with the device you purchased in your country
- You try call forwarding with Facetime
- You try switching from a Facetime call to a normal phone call or vice versa
- If there is no proper internet connection
How To Fix Facetime not working on iPhone?
Now that you know why is Facetime not working on my iPhone and why is my Facetime not working in general, the next question that you will want to know the answer to is how to fix the Facetime not working issue. There are a few things that you can try to fix the issue of Facetime not working on iPhone and Facetime is not working on other devices as well. Given below are the measures that you can try to fix the issue of Facetime not working on iPhone
- Make sure Facetime is available in your country
- Sometimes Facetime may not be available in your device if you are in Saudi Arabia or Pakistan but if you upgrade your software you will get Facetime. Upgrade your phone
- Make sure you have a proper WiFi connection when making a Facetime call
- If you are using mobile data for Facetime call make sure you enable mobile data on your phone and then make the call
- If your Facetime does not work with all these: Go to settings and then to Facetime if the app shows ‘Waiting for Activation’ Switch off the Facetime and then turn it on again
- Make sure Facetime app has Camera contacts and media and files allowed only then will it be able to connect to your contacts and make the calls.
- Make sure you have given the correct phone number and email
- Try setting your date and day automatically, this might work in some cases
- Switch off your device and then turn it on after some time
If all these fail to solve the issue of Facetime not working on iPhone you will need to call Apple customer support who will take you through how to fix Facetime not working. Sometimes you just need to wait a while and your Facetime will work for you as there may have been issues with the server.
How To Fix Problems With FaceTime on iPhone, iPad, and iPod
Make Sure You’re Signed In With Your Apple ID Or Phone Number
In order to use FaceTime, you have to be signed into your Apple ID, and so does the person you want to contact. Let’s begin by making sure that you are signed in with your Apple ID.
Go to Settings -> FaceTime and make sure the switch labelled FaceTime is turned on. Under this switch, you should see a heading that says You Can Be Reached By FaceTime At. If you’re signed in on an iPad, iPod or Mac, you should see your Apple ID. If you don’t, tap Use Your Apple ID For FaceTime and follow the prompts to sign in.
If you’re using your iPhone, you may also see your cell phone number listed under You Can Be Reached By FaceTime At. If you select this option, everyone who has access to your cell phone number should be able to contact you over FaceTime.
If you are signed in, great! If not, then sign in and try the call again. If the call works, then you are good to go. If it still does not work, keep reading for some troubleshooting tips!
Question: Does FaceTime Not Work With Anyone Or Just One Person?
Here’s a helpful rule of thumb: If FaceTime is not working with anyone, it’s probably a problem with your iPhone. If it doesn’t work with just one person, it’s probably a problem on the other person’s iPhone, iPad, or iPod.
Why Doesn’t FaceTime Work With Only One Person?
The other person may not have FaceTime turned on, or there may be a software problem with their iPhone. It’s also possible the network they are trying to connect to may be causing the error. If you’re not sure, try making a FaceTime call with someone else. If the call goes through, you know your device is OK — it’s the other person who needs to be reading this article.
3. Are You Trying To Contact A Person Without Service?
Even if both you and the person you’re trying to contact have a FaceTime account, that may not be all of the story. Apple does not have FaceTime service everywhere, and not all cellular providers support FaceTime.
Apple’s support website can help you figure out which countries and carriers do and do not support FaceTime. Unfortunately, If you’re trying to use FaceTime in an unsupported area, there’s nothing you can do to make it work.
4. Is A Firewall Or Security Software Getting In The Way?
If you have a firewall or other form of internet protection in place, then it may be blocking ports that prevent FaceTime from working. You can view a list of the ports that need to be open for FaceTime to work on Apple’s website. The way to disable security software varies widely, so you’ll need to visit the software manufacturer’s website for help with the specifics.
Troubleshooting FaceTime Device by Device
If you are still having issues with FaceTime after attempting the fixes above, find your device below and we’ll get you going with some more fixes you can try. Let’s get started!
iPhone and iPad
If you’re already connected to a data network, there are a few other fixes you can try to get FaceTime working. Conveniently, these steps work for both iPhones and iPads.
One quick fix that sometimes works when FaceTime is not working is to completely restart your device. The way to turn off your iPhone or iPad depends on which model you have:
- iPhone 8 and older: Press and hold down your iPhone’s power button until “slide to power off” appears. Swipe the power icon left to right to shut down your iPhone. Press and hold the power button again to turn it back on.
- iPhone X and newer: Press and hold your iPhone’s side button and either volume button until “slide to power off” appears. Then, swipe the power icon left to right across the screen. Press and hold down the side button to turn your iPhone on again.
- iPad with a Home button: press and hold the top button until you see “slide to power off”. Then, slide the power icon from left to right to shut down your iPad. Once your iPad turns off, wait 30 seconds then press and hold the top button again to turn it back on.
- iPad without a Home button: Press and hold the top button and either volume button until you see the power slider. Then, drag the power icon from left to right until your iPad shuts down. After 30 seconds, press and hold the top button until your iPad turns back on.
FaceTime is a native iOS app, so it’s also important to make sure that the iPhone or iPad you’re using is running smoothly. The best way to do this is to install the latest iOS or iPadOS software.
Keeping your device up to date is especially important if you’re trying to FaceTIme someone with an Android or PC. To create and use FaceTime links, you need an iPhone running iOS 15 or an iPad running iPadOS 15. If you’re trying to connect an Android to a FaceTime call running any earlier software, it won’t work.
To update iOS or iPadOS, open Settings and tap General. Then, select the Software Update tab. Here, you can see whether or not there’s a software update currently available for your iPhone or iPad. If you see that there is a new update available, tap Download and Install to install the new update on your device.
iPod
If FaceTime is not working on your iPod, make sure you’re signed in with your Apple ID. You’ll also need to be sure that you’re in range of a Wi-Fi network, and ideally in a strong signal area. If you’re not connected to Wi-Fi, then you won’t be able to make a FaceTime call.
Mac
Macs need to be connected to the internet using Wi-Fi or a mobile hotspot to make FaceTime calls. If you’re sure that your Mac is connected to the internet, here’s what to try:
Fix Apple ID Issues On Mac
First open Spotlight by clicking the magnifying glass icon in the upper right-hand corner of the screen. Type FaceTime and double-click to open it when it appears in the list. Click to open the FaceTime menu in the upper left-hand corner of the screen and then click Preferences…
This window will show you if you are signed in with your Apple ID. If you are not signed in, sign in with your Apple ID and try the call again. If you are already signed in and you see Waiting for Activation, try signing out and back in again — a lot of the time, that’s all it takes to solve this problem.
Make Sure Your Date & Time Is Set Correctly
Next, let’s check the date and time on your Mac. If they’re not set up correctly, FaceTime calls will not go through. Click on the Apple menu on the upper left hand corner of the screen, and then click System Preferences. Click on Date & Time and then click on Date & Time in the upper-middle of the menu that appears. Make sure that Set Automatically is enabled.
If it’s not, you’ll need to click the lock in the lower left-hand corner of the screen and log in with your computer password to make changes to this setting. After you log in, click the check box next to Set Date and Time Automatically to turn it on. Then, choose the closest city to your location from the list provided and close the window.
Check Your Cell Phone Plan
If you don’t want to use your cellular data plan, you’re out range from your cellular coverage, or if you’re having trouble with your cellular service, you will need to connect to Wi-Fi.
To check if your device is currently using Wi-Fi or cellular data, look near the top of your screen. You will either see the Wi-Fi icon or words like 3G/4G or LTE. If you have low signal strength, FaceTime may not be able to connect.
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